Craft My Song is a personalised songwriting service where your story, memory, or message is turned into a one-of-a-kind, professionally written song. Each song is crafted entirely by one songwriter who creates both the lyrics and the melody from scratch based on the details you provide.

You’ll be asked to share details such as:

• Who the song is for

• The occasion (e.g., birthday, wedding, memorial)

• Key stories or memories you want included

• Musical preferences or genre (optional)

The more personal and specific your story, the more meaningful the song will be.

Most custom songs are completed within 5–7 days, depending on the complexity of the request and our current schedule. If you need it sooner, just let us know—we’ll do our best to accommodate!

Yes! You can choose the musical style and genre that best suits your story and the occasion—whether it’s pop, acoustic, country, R&B, or something else entirely.

Delivered digitally for your convenience. You’ll get a high-quality audio file (MP3) via a secure email link as soon as it’s ready. Download it, share it, play it on any device. Many of our clients cue it up during their event or gift moment right from a phone or speaker. (And yes, you can easily burn it to a CD or add it to a playlist if you want a physical keepsake.) Because it’s digital, we can deliver to you anywhere in the world – no shipping required.

Absolutely! You don’t need any musical background. Just share your story and preferences in the form—we’ll handle the rest and turn it into a song you’ll love.

No problem! Most of the questions are optional, and you can keep it simple. We’ve designed the form to guide you, and any information you give helps us shape the song to fit your story.

Minor revisions may be possible, depending on the request. If you have specific concerns, just reply to the delivery email and we’ll let you know what’s possible.

After your custom song is completed by Craft My Song, you’ll receive a secure link to a personalised landing page hosted through Amazon AWS. On this page, you can easily stream or download your finished track, just like with other leading providers. This convenient process ensures safe digital delivery and lets you access your song whenever you wish.

You’ll have full personal-use rights to your custom song. If you’re interested in commercial or public use, please see our Terms & Conditions for details.

Unlike some services where multiple people work on different parts of the song (e.g., one writes lyrics, another composes the music), Craft My Song offers a more cohesive and personal experience. One dedicated songwriter creates your lyrics and melody, ensuring a consistent emotional tone and musical style throughout the song.

Craft My Song offers a wide range of genres including pop, acoustic, folk, country, R&B, and more. You can request a specific style, or let the songwriter choose what fits best with your story.

Absolutely. Craft My Song specializes in creating deeply personal songs for important life moments including:

• Weddings and proposals

• Birthdays and anniversaries

• Memorials and tributes

• Graduations and life milestones

Yes. Your story and all personal information are kept confidential and handled according to our Privacy Policy. We do not share your song publicly without your explicit consent.

We accept all major credit and debit cards including Visa, Mastercard, American Express, and more — securely processed through Stripe, our trusted payment partner.

Yes. All payments are processed securely via Stripe, which is a certified PCI Service Provider Level 1 — the most stringent level of certification in the payments industry.
Craft My Song does not store or have access to your full payment details.

Yes, once your payment is successfully processed, you’ll receive an email confirmation and receipt with the details of your order.

Because each song is custom-created, refunds are generally not offered once the songwriting process has begun. However, if there’s a quality issue or a mistake on our end, please reach out — we’ll always aim to make it right.

We collect only the personal information needed to create your song (such as your name, email, and story details).
We do not store any payment card information. All payments go through Stripe, which handles your data securely and in compliance with the Australian Privacy Act 1988 and PCI DSS standards.

Your story is only used to craft your song. It is not shared or used for any other purpose without your permission. We respect your privacy and treat your information as confidential.

Yes. You may request to delete your personal data or story after your order is complete by emailing us at privacy@craftmysong.com. We will process your request in accordance with Australian Privacy Principles (APPs).